Payment Policy for Vicasonali

Effective Date: January 8, 2025

At Vicasonali, we are committed to providing a seamless and secure shopping experience. This Payment Policy outlines the payment methods, billing, and transaction details for your purchases on our website, https://vicasonali.com. By using our services and making purchases on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Other Payment Methods: We may also offer additional payment methods at checkout depending on your location, such as installment payments or financing options.

Payments are processed securely through trusted third-party payment gateways to ensure the safety and confidentiality of your payment information.

2. Billing Information

When making a purchase, you are required to provide accurate, current, and complete billing information, including:

  • Name
  • Shipping and billing address
  • Email address
  • Credit/debit card number
  • Expiry date
  • CVV/CVC code

By submitting this information, you authorize us to process your payment according to the details you have provided.

Note: We reserve the right to cancel or refuse any orders that appear to have incorrect or fraudulent billing information.

3. Order Confirmation and Payment Authorization

  • After placing your order, you will receive an order confirmation email, which includes details about the items you purchased, the total amount due, and your shipping information.
  • Vicasonali will verify your payment authorization before processing your order. Once the payment is authorized and processed, your order will be shipped based on the delivery time and shipping method chosen at checkout.
  • If there is an issue with payment processing, such as insufficient funds, expired credit card, or incorrect information, we will contact you for clarification or to request updated information.

4. Security of Payments

Vicasonali takes the security of your payment information seriously. We use encryption technology and secure payment gateways to protect your personal and financial data. Our website complies with Payment Card Industry Data Security Standards (PCI DSS), ensuring that your payment details are processed securely.

We do not store your credit card or financial information. All sensitive data is handled and stored by third-party payment processors who comply with industry standards for security.

5. Payment Authorization Holds

When you place an order, we may place a temporary authorization hold on your payment method to ensure that funds are available for the transaction. This hold may appear as a pending charge on your account. The authorization hold is released once the order is processed or canceled, and funds are charged for the actual transaction amount.

Please note that authorization holds are not actual charges and will not appear as final charges unless your order is processed and shipped.

6. Sales Tax

  • Sales Tax: Sales tax will be applied to orders where applicable based on the destination of the shipment and the relevant tax laws in that jurisdiction.
  • The sales tax amount will be displayed at checkout before completing your order. Vicasonali complies with all state and local tax regulations.

7. Promotions and Discount Codes

  • Discounts: You may apply valid promo codes, discounts, or coupons at checkout to reduce the total cost of your order. Discounts and promo codes cannot be combined with other offers unless stated otherwise.
  • Applying Codes: Ensure that you enter the promo code exactly as it appears at checkout. We are not responsible for errors in applying a discount or for any missed promotions.

Note: Some promotions may be limited to certain products or valid only for a specific time period.

8. Refunds and Cancellations

  • Refunds: If you are eligible for a refund under our Return Policy, the amount will be credited back to the original payment method used for your purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
  • Order Cancellations: Once your order is processed and shipped, it cannot be canceled. However, you may be able to return eligible products according to our Return Policy.

9. Currency and Pricing

  • Currency: All prices listed on our website are in U.S. Dollars (USD).
  • Price Changes: Prices are subject to change at any time without prior notice. If the price of an item changes after you place your order but before it is shipped, we will honor the price you paid at the time of purchase.

10. International Orders

For international orders, the payment will be processed in U.S. Dollars (USD). Additionally:

  • Currency Conversion: If you are purchasing from outside the United States, your payment provider may apply currency conversion fees. These fees are determined by your bank or payment provider and are not controlled by Vicasonali.
  • Customs Duties and Taxes: International orders may be subject to additional customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the price of the product or the shipping fee.

11. Contact Us

If you have any questions or concerns regarding payment, please contact us:

Thank you for choosing Vicasonali. We are committed to providing you with an excellent shopping experience and ensuring that your payment information is handled securely. If you have any issues or questions regarding payments, our customer support team is here to assist you.